Refund Eligibility:

1.1. You are eligible for a refund if you are a paid registered subscriber of Rachnakunj and have not violated our Terms and Conditions or Conduct Guidelines.

1.2. Refund requests must be made within seven days from the date of your subscription purchase.

 

Refund Process:

2.1. To request a refund, please send an email to our customer support team at rachnakunjindia@gmail.com with the subject line "Refund Request."

2.2. In your email, provide the following information:

- Your full name and registered email address on Rachnakunj.

- The reason for your refund request.

- The date of your subscription purchase.

2.3. Our customer support team will review your request and respond to you within three business days.

 

Refund Approval:

3.1. Refund requests will be approved under the following circumstances:

- If you encounter technical issues with accessing our services, and our team is unable to resolve the problem within a reasonable time frame.

- If there are billing errors or accidental duplicate charges on your account.

- If you request a refund within the specified refund eligibility period and meet the criteria outlined in this policy.

 

Refund Denial:

4.1. Refund requests may be denied under the following circumstances:

- If you have violated our Terms and Conditions or Conduct Guidelines.

- If you request a refund outside the specified refund eligibility period.

- If you have previously received a refund for the same subscription.

- If the reason for the refund request is deemed unreasonable or unjustified by our team.

 

Refund Method:

5.1. Approved refunds will be processed using the original payment method used for the subscription purchase, unless otherwise mutually agreed upon.

5.2. Please note that it may take five business days for the refunded amount to appear in your account, depending on your financial institution's policies.

 

Changes to the Refund Policy:

6.1. Rachnakunj reserves the right to modify this Refund Policy at any time without prior notice. The updated policy will be posted on our website.

 

Contact Information:

7.1. If you have any questions or concerns regarding our Refund Policy, please contact us at rachnakunjindia@gmail.com.

 

By subscribing to Rachnakunj, you agree to comply with this Refund Policy and any other guidelines or rules posted on the website. We value your support and strive to provide you with the best possible service for your reading and writing needs. Happy reading and writing on Rachnakunj!